Welcome to our online store. By accessing or purchasing from this website, you agree to the following terms and conditions. Please read them carefully.
1. General
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This website is operated by SPI Supply LLC
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By using our site, you agree to comply with these Terms & Conditions as well as all applicable laws and regulations.
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We reserve the right to update or change these terms at any time without prior notice.
2. Products & Availability
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We strive to display accurate product descriptions, pricing, and availability. However, errors may occur.
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We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found.
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Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing & Payment
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All prices are listed in U.S. Dollars.
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Sales tax will be applied where required by law.
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Payment must be made at the time of order using the payment methods offered at checkout.
4. Shipping
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We offer free standard shipping within the contiguous United States.
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Orders are processed within 1–2 business days and typically arrive within 3–7 business days.
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Some oversized or heavy products may ship via freight.
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We are not responsible for shipping delays caused by carriers, weather, or events beyond our control.
5. Returns & Refunds
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Returns are accepted within 30 days of delivery on new, unused products in original packaging.
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Customers are responsible for return shipping costs.
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Refunds are issued once the product is received and inspected. Please allow 5–7 business days for processing.
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Installed or used electrical and pool equipment cannot be returned.
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Clearance or final sale items are non-returnable.
6. Warranty
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All product warranties are provided by the original manufacturer.
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Warranty claims must be made directly with the manufacturer, unless otherwise stated.
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We do not guarantee or extend manufacturer warranties.
7. Safety & Installation
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For safety reasons, electrical and pool equipment should only be installed by qualified professionals.
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We are not responsible for damage, injury, or loss resulting from improper installation, use, or maintenance of products.
8. Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products.
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Our liability is limited to the purchase price of the product.
9. Privacy & Security
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Your information is protected in accordance with our Privacy Policy.
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Payment processing is handled securely by trusted third-party providers.
10. Governing Law
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These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles.
11. Contact Us
If you have any questions, please contact us at:
SPI Supply LLC
Email: info@spi.supply