Welcome to our online store. By accessing or purchasing from this website, you agree to the following terms and conditions. Please read them carefully.
1. General
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This website is operated by SPI Supply LLC
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By using our site, you agree to comply with these Terms & Conditions as well as all applicable laws and regulations.
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We reserve the right to update or change these terms at any time without prior notice.
2. Products & Availability
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We strive to display accurate product descriptions, pricing, and availability. However, errors may occur.
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We reserve the right to correct errors, update information, or cancel orders if inaccuracies are found.
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Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing & Payment
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All prices are listed in U.S. Dollars.
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Sales tax will be applied where required by law.
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Payment must be made at the time of order using the payment methods offered at checkout.
4. Shipping
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We offer free standard shipping within the contiguous United States.
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Orders are processed within 1–2 business days and typically arrive within 3–7 business days.
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Some oversized or heavy products may ship via freight.
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We are not responsible for shipping delays caused by carriers, weather, or events beyond our control.
5. Returns & Refunds
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Returns are accepted within 30 days of delivery on new, unused products in original packaging.
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Customers are responsible for return shipping costs.
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Refunds are issued once the product is received and inspected. Please allow 5–7 business days for processing.
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Installed or used electrical and pool equipment cannot be returned.
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Clearance or final sale items are non-returnable.
6. Warranty
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All product warranties are provided by the original manufacturer.
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Warranty claims must be made directly with the manufacturer, unless otherwise stated.
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We do not guarantee or extend manufacturer warranties.
7. Safety & Installation
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For safety reasons, electrical and pool equipment should only be installed by qualified professionals.
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We are not responsible for damage, injury, or loss resulting from improper installation, use, or maintenance of products.
8. Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products.
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Our liability is limited to the purchase price of the product.
9. Privacy & Security
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Your information is protected in accordance with our Privacy Policy.
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Payment processing is handled securely by trusted third-party providers.
10. Governing Law
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These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles.
11. Text Messaging Terms
- By providing your mobile number through our website checkout, account registration, quote or service request forms, wholesale or trade applications, or in written agreements (including signed documents), you consent to receive text messages from SPI Supply LLC and its affiliated brands regarding orders, deliveries, service appointments, account updates, and limited promotional offers. Message and data rates may apply. Message frequency varies. You may opt out of receiving text messages at any time by replying STOP, and you may reply HELP for assistance. Content to receive text messages is not a condition of purchase. For details of how we use your information, please see our Privacy Policy.
12. Contact Us
If you have any questions, please contact us at:
SPI Supply LLC
Email: info@spi.supply