We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website.
1. Information We Collect
We may collect the following types of information when you interact with our site:
- Personal Information: such as your name, email address, phone number, billing and shipping address, and payment details when you place an order.
- Account Information: if you create an account with us.
- Technical Information: such as IP address, browser type, device information, and browsing activity.
- Communications: such as emails, chats, or customer service inquiries.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide shipping updates and order confirmations.
- Respond to customer service requests.
- Improve our website, products, and services.
- Send promotional emails or offers (you may opt out at any time).
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information only with:
- Service Providers: such as payment processors, shipping carriers, and website hosting services who assist in fulfilling your order.
- Legal Compliance: if required by law, regulation, or court order.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and improve functionality. You can manage or disable cookies through your browser settings, but some features may not work properly if cookies are disabled.
5. Data Security
We take reasonable steps to protect your personal information. All payment transactions are encrypted and processed securely. However, no system can guarantee 100% security.
6. Your Rights & Choices
- You can access, update, or correct your personal information by logging into your account or contacting us.
- You may opt out of promotional emails by clicking the “unsubscribe” link in the email.
- You may request deletion of your personal information, subject to legal and operational requirements.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
SPI Supply LLC
Email: info@spi.supply